KAOSPILOT EXPERIENCE DESIGN

KAOSPILOT EXPERIENCE DESIGN

A 3 DAY PROFESSIONAL COURSE ABOUT DESIGNING MEANINGFUL HUMAN EXPERIENCES.

We help you design experiences with emotion and purpose that change the way people think, feel and act. Leave with the modern toolbox for understanding, designing and delivering meaningful experiences.

 

 

GET THE TOOLS
Get a toolbox filled with facilitation methods and design mindsets to create engaging experiences that are authentic, and meaningfully build relationships to your audience.

 

NAVIGATE COMPLEXITY
Learn why experience design is an effective lens to help you navigate through complexity with purpose and clarity, by focusing on the experience of people your organizations serves.

 

LEAD THE CHANGE
Become a more confident and effective leader and facilitator, through learning the language, mindsets of experience design. Develop the skills that you need as a designer to make good strategic decisions.

 

 

Kaospilots Experience Design Course from What Took You So Long? on Vimeo.

 

 

WHO SHOULD ATTEND

  • You are ready to explore how experience design methods can level up your offerings to customers and or participants in trainings you lead.
  • You are already in the process of transforming the experiences you offer your customers to make them more meaningful, creative & engaging, and want a modern methodology to do it better.
  • You are consultant or change facilitator that wants to develop professionally and harness the power of an experience design approach to creating transformative learning experiences.
  • You work professionally as an experience designer within the tech field, but you want a new and bold perspective on your work. If this is you, the course will enable you to work with more complex challenges, as well as make the application of your knowledge more holistic, and meaningful.

 

 

MEET OUR EXPERIENCE DESIGN MENTOR FOR NOV 15-17 COURSE
KATJA SUBRIZI WESSLING 

 

Katja Proud (1)

Katja has 20 years international experience leading purposeful organizational development and culture to help clients/employers make a meaningful difference. She is a Kaospilot alumni, with experience working at IDEO, Frog, ustwo and has consulted for many fortune 500 companies. She will give an inspirational talk during Nov. 2017 program. Her motto is ‘kindness rules’. Read more here

 

THE COURSE APPROACH

At Kaospilot all teaching is done using Stanford d.school inspired or Kaospilot educational methods. These methods are biased towards action, interdisciplinary collaboration and focused on creating human outcomes through an experiential learning cycle. The backbone of the 3-day program is real world challenges that participants bring into the course. During the 3 days, the challenges will be solved through the creation of unique experience design solutions using the 5E and Core Meaning Experience Design models. Theories are immediately translated into hands on practice and exercises so the participants leave with a practical understanding of everything they learn.

 

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LEARNING OUTCOMES

  • Meaningful User Insights – Learn how to understand and map your customers needs and desires of today and tomorrow, and creating human centered insights to drive profitable opportunities at strategic level.
  • Human Centered Innovation Learn how to apply the experience models to create powerful innovation to your organizations: Branding, Marketing, Sales, and other important user touch-points.
  • Iterative Design Method Learn and put into practice our simple and powerful iterative experience design methodology. You will learn to get tangible feedback fast, test your assumptions and make better experiences through co-designing your solutions with your users.
  • Engaging Events – Learn how to design and stage powerful events that capture what is most important to your company and for your relationship with your customers.
  • Authenticity – Learn how to access your organizational core value and use this to create unique and authentic leverage against competition.
  • Holistic Application – Learn how to create experience value for your employees as well as your customers through powerful mindsets and methods to drive engagement.

WHAT MAKES THIS RELEVANT?

A profound shift in values and behavior sees consumers, customers, users, visitors and employees turning their back on offerings designed only to feed their material wants and needs. Instead they are searching for long-lasting experiences that activate positive and fundamental values such as sustainability, social responsibility, authenticity and co-creation thus offering meaning and identity in an increasingly individualized, chaotic and changing world.

 

Customers as well as professionals want personal relationships with more human, honest & value-driven companies, and in the fierce global climate of competition, where it is no longer enough to be the best in ones field, companies depend on more long term loyalty from its customers as well as employees.

 

At Kaospilot Experience Design we offer a holistic framework for creating new powerful experiences, that bridge a user/customer involvement approach and a process for meaningfully engaging the organization in the innovations they are bringing to the market. This program ensures each participant understands the value of meaningful customer experience to business and can push forward major transformations and product / service innovations that deliver both profit and impact.

 

Kaospilot Experience Design teaches a toolbox, with simple steps to help you get ahead with unique and decisive experience offerings.

 

 

WHAT DO PEOPLE SAY?

 

At Pool we depend highly on a mindset of co-creation in order to deliver long lasting solutions to our clients. That is why we send our people to the Kaospilot Experience Design Course.

Hanna Steiner, CEO & Co-founder, Pool.se, experience & communication bureau, Stockholm

Pool.se – founded in 1998 by Hanna Steiner & Arvid Axland – is a medium-size full-service communication & experience-bureau in Stockholm with 24 employees and a turn over of 27 mill SKR (2012).

 

 

I came to this course with an idea of how to use culture & experiences as a driver of integration between all the parts and people of the company I am a part of running.

I left with a fantastic experience concept that is in total alignment with my company´s mind-set and possibilities. And now I am back in Sao Paolo making it a reality with my Brazilian team.

Working in such a creatively and professionally designed & facilitated space of true co-creation with a group of amazing international professionals was in short: a life changing experience!

Luisa Bernardes Martini
, Co-founder of FLAGCX, The Creative Disruption Network, Sao Paolo, Brazil

FLAG is a holding of 14 companies inside the creative and communication industry, based in São Paulo, Brazil, with 350+ employees and a growth rate of 40% a year.

 

 

In House Training Option

A customized design course for your team? We have an intensive 2 day Experience Design course starting at 10,000 Euro, plus travel expense.
Contact Andy Sontag for further info: aso@kaospilot.dk

 

 

Board of Learning Experience Design

Simon Kavanagh and Frank Leon are world experts in designing impactful learning experiences. We are lucky to have them help us continually improve the learning experience of all Kaospilot Experience Design programs, through evaluating the learning strategy, design and outcomes of the course.

 

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Kaospilot & Kaospilot Experience Design

Since 1992, Kaospilot have worked systematically with the management of change and co-creation processes. We are a creative and experience design driven school with 100 inquisitive rule breakers from all over the world and a consultancy house that makes training programs in leadership, innovation, education, creativity and experience design. We teach experience design through giving participants of the course a carefully designed experience. We learn experience design through applying theory and method to real word cases that the participants bring into the courses.

 

 

FOLLOW US on Facebook

 

 

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SIGN UP

Sign up for the Nov. 15-17th 2017 course here (FULL)

 

Sign up for the May 16-18th  2018 course here

 

CONTACT

For more info please contact

Andy Sontag – aso@kaospilot.dk

DATES

Aarhus, Denmark

November 15-17th 2017

May 16-18th  2018

Days begin at 09.00 and end at 18.00.

Course map and location

 

 

FACILITATORS:

 

 

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Jesper Krogh Kjeldsen (DK)

 

Facilitator

 

Jesper is an accomplished entrepreneur and brings this perspective into experience design. Leader of Kaospilot HIVE. Co-Founder and CEO of Postevand (Tapwater). Idealist of the year (iVÆKST 2015). Jesper lives in Aarhus C and is based at the Kaospilots in Filmbyen.

 

 

 

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Andy Sontag (US)

 

Programme Director Kaospilot Experience Design

Tel. +4552900787

Email: aso@kaospilot.dk

 

An independent experience design and innovation consultant, speaker and educator. Bridging the worlds of design and organizational change through consultancy through work for clients globally. Has had the pleasure of being with the Kaospilot Experience Design since the courses inception.

 

 

REGISTRATION AND FURTHER INFO

The registration fee is DKK 14.495,- (€ 1950,-)

All registration fees are ex/VAT.

The registration fee includes materials, lunch, tea/coffee and “brain-food” throughout the program. Accommodation is not included.

HOW DOES THE SIGNUP PROCESS WORK?

  • Fill in the sign-up form (link at top of page).
  • You will receive a mail with further information, once we have reviewed your signup form and accepted your application.

 

CANCELLATION POLICY & REFUND TERMS

In case of cancellation less than 3 weeks before the course starts, 50% of the registration fee will be refunded.

Cancellation less than one week before the course starts, will result in a refund of 25% of the registration fee.

Cancellation on part of Kaospilot will result in 100% refund of the registration fee.

Participants are always entitled to send a substitute.